Insurance We participate in many insurance plans. If you are insured by a plan we participate with, you must provide us with a current copy of your insurance card at each visit. Please see the definitions below for more information regarding In-Network, Out of Network, and Non-Participating. It is your responsibility to know your benefits and we encourage you to check with your insurance company if you have any question regarding your benefits.
Payment at the Time of Service We ask that you pay your co-payment on the day of service. Please remember that in a dermatological setting, the co-payment you will owe may be higher than your primary care co-payment. Cosmetic procedures will not be billed to your insurance. Payment in full is due at the time of service for all cosmetic/aesthetic procedures.
Submission of Claims On your behalf, we will submit your insurance claim to your insurance carrier. It is important, however, to remember that your insurance is a contract between you and your insurer. Although we file insurance claims as a courtesy to you, you are still responsible for payment of services regardless of the amount your insurance pays.
Balances Due After Insurance Pays If there is a remaining balance due after your insurance carrier pays, you will receive a monthly bill from us. You will have 30 days to make payment on your outstanding balance.
Outstanding Balances We understand that personal situations may affect timely payment of your balance. So that we may assist you in the management of your account, we encourage you to discuss any financial problems you may be experiencing by calling our billing department at (303) 989-5231 within 30 days of the receipt of your monthly bill. Payment arrangements can be made for special circumstances as long as you contact us . It is your responsibility to make contact with our office to make special arrangement.
We do not charge interest on delinquent patient accounts. All account balances past due over 120 days will be sent to an outside agency for collections. At that point, the account is out of our hands and the collection agency may or may not charge interest on the outstanding balance.
Payment Options Our office accepts Visa, MasterCard, American Express, Discover, and personal checks. For credit card payments on your monthly bill, you can click on Bill Pay under the Other Menu section of this web site. We also accept cash payments if made in person. If you make a cash payment, you will receive a receipt. If our staff fails to provide you with a cash receipt, please contact the office manager at (303) 989-5231. There will be a $25 fee for all returned checks.
Skin Care Products Refund Policy We want you to be delighted with the purchase of your skin care products from the Center for Advanced Dermatology. If for any reason, however, you're not entirely satisfied with the product, you may return it for a full refund up to 60 days from the date of purchase. To initiate a refund, please bring your skin care product back to the Therapy department at the Center for Advanced Dermatology. Our staff will provide you with a return receipt and a refund check will be mailed to you within 30 days.
In Network We refer to "in network" as the insurance companies that we have a contractual agreement. If we are in network, we have agreed upon a pay scale with the insurance company. In other words, we have agreed to a discounted rate for members of the insurance carrier with whom we are contracted.
Out of Network/Non - Participating If we are not in network with your insurance carrier, you will be considered private pay. You will be responsible for full payment at the time of service. It is your responsibility to check with your insurance company for benefits.